Our company adheres to the principle of "everything is for the sake of users, everything makes users feel at ease", vigorously introduces good domestic technology, accelerates the speed of new product development, continuously improves product assembly level, meticulously operates, and provides dedicated services. Strive to meet new standards in terms of technology, quality, and management, and keep up with high standards. Increase investment in quality management, actively adopt good testing methods, achieve a factory product qualification rate of 98.8%, achieve the quality goals of "work error free", "product maintenance free", and user satisfaction rate of over 98%. Let users rest assured and make the following comprehensive service commitments to users:
Pre sales service:
Cooperate with user needs and provide design consulting services to provide users with economical and efficient solutions.
In sales service:
1. Provide training on relevant knowledge for user operators to ensure that they master the characteristics and operating procedures of the product;
2. Allow users' relevant personnel to directly participate in the production and assembly of related products, and further understand the performance of the products;
3. Ensure that the product quality meets the relevant international and national standards and contract requirements;
After sales service:
1. After our company's products are put into operation, we regularly conduct telephone follow-up visits and promptly register and handle customer feedback issues;
2. Provide long-term enthusiastic and thoughtful services to users. Upon receiving user requests, Qingdao and nearby areas are guaranteed to arrive at the site within 48 hours, while other domestic areas are guaranteed to arrive at the site within 96 hours (within 6 hours of travel time); Arrive at the scene within 100 hours in areas with traffic congestion;
3. Provide permanent consultation and services to users, answer any questions and questions;
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